Join our supportive, sociable and ambitious Residential team as a Case Handler. You’ll manage your own varied caseload of sale and purchase conveyancing transactions (not just standard freeholds!) from instruction to completion – with tailored support, bonus schemes that reward your results, and the work-life balance of hybrid working.
What You’ll Do:
- Manage a caseload of Residential transactions from start to finish
- Liaise with clients, developers, solicitors, and other stakeholders to ensure seamless communication.
- Prepare and review legal documents and correspondence.
- Maintain accurate and up-to-date records of all transactions on our CMS.
- Provide exceptional customer service, promptly addressing client queries/concerns.
- Work to exchange and revenue targets with a focus on five-star client feedback
What We’re Looking For:
- Experience supporting residential conveyancing transactions
- Must have hands-on experience with:
- Source of Funds checks (reviewing bank statements, conducting checks directly)
- Searches and sale enquiries (confident in writing up reports, not just ordering)
- Strong communication and relationship-building skills
- Excellent telephone manner – confident in explaining the conveyancing process to clients
- Organised, detail-oriented, and solutions-focused
- Familiar with case management systems (Proclaim a plus)
- Passionate about delivering great service and achieving results
What You’ll Get in Return:
- A supportive, structured 3-month onboarding programme that combines classroom/MS Teams training with a gradual build-up of real-life casework – giving you the tools, confidence, and hands-on support to thrive from day one.
- Competitive quarterly bonus: our case handlers typically earn an average of £7-8k once established, bonus is uncapped and based on your personal performance
- Study support options (employer-funded after 12 months) and ongoing training
- Varied workload – mixed bag of caseloads (not just standard freeholds!) with exposure to and training on the more complex transactions
- Long-term development opportunities and progression pathways into senior roles
- 22 days holiday (rising to 25) + Bank Holidays, with buy/carry over options
- Employee benefits: death in service, EAP, counselling, and salary sacrifice (tech, nursery fees, gym, cycle, car)
- Extras: free conveyancing, mortgage advice, staff discounts
Location: Altrincham (office-based for first 3 months, then hybrid: 2 days office, 3 days WFH)
Hours: Full-time, Mon–Fri, 9:00–17:00
Start Date: ASAP (flexible)
Salary: up to £30k base + competitive uncapped bonus (£7k+ once established)
Ready to take the next step in your conveyancing career? Apply today!
Send your CV to recruitment@pls-solicitors.co.uk we look forward to hearing from you!
Please note: We do not accept unsolicited CVs from agencies. We are not bound by any terms and conditions in relation to unsolicited profiles submitted without prior agreement.