Back to careers
Join our supportive, sociable and ambitious New Build team as a Case Handler. You’ll manage your own varied caseload of conveyancing transactions from instruction to completion – with tailored support, bonus schemes that reward your results, and the work-life balance of hybrid working.
- Location: Teesside, TS18 3DB, Altrincham, WA14 5UW, or Liverpool, L2 2PP (office based for first 3 months, then hybrid: 2 days office, 3 days WFH)
- Hours: Full-time, Mon–Fri, 9:00–17:00
- Salary: up to £30k base + competitive uncapped bonus (£8k+ once established)
What You’ll Do:
- Manage a caseload of New Build transactions from start to finish
- Liaise with clients, developers, solicitors, and other stakeholders to ensure
seamless communication. - Prepare and review legal documents and correspondence.
- Maintain accurate and up-to-date records of all transactions on our CMS.
- Provide exceptional customer service, promptly addressing client queries/concerns.
- Work to exchange and revenue targets with a focus on five-star client feedback
What We’re Looking For:
- Experience supporting conveyancing transactions – we are open to applications from experienced Case Handlers, Conveyancing Assistants looking to step up, those from Estate Agent/Mortgage backgrounds with a good understanding of the conveyancing process.
- Hands-on experience with:
– Source of Funds checks (reviewing bank statements, conducting checks directly)
– Searches and sale enquiries (confident in writing up reports, not just ordering) - Strong communication and relationship-building skills
- Excellent telephone manner – confident in explaining the conveyancing process to clients
- Organised, detail-oriented, and solutions-focused
- Familiar with case management systems (Proclaim a plus)
- Passionate about delivering great service and achieving results
What You’ll Get in Return:
- A supportive, structured 6-month onboarding programme that combines classroom/MS Teams training with a gradual build-up of real-life casework – giving you the tools, confidence, and hands-on support to thrive from day one.
- Competitive quarterly bonus: our case handlers typically earn an average of £7-8k
once established, bonus is uncapped and based on your personal performance - Study support options (employer-funded after 12 months) and ongoing training
- Long-term development opportunities and progression pathways into senior roles
- 22 days holiday (rising to 25) + Bank Holidays, with buy/carry over options
- Employee benefits: death in service, EAP, counselling, and salary sacrifice (tech,
nursery fees, gym, cycle, car) - Extras: free conveyancing, mortgage advice, staff discounts
Why PLS?
We’re a fast-growing, modern law firm where people come first. We value individuality, invest in development, and foster a genuinely supportive culture. Join a team where you can grow, be yourself, and make your mark.
Ready to take the next step in your conveyancing career? Apply today!
Please note: We do not accept unsolicited CVs from agencies. We are not bound by any terms and conditions in relation to unsolicited profiles submitted without prior agreement