What Happens After You Reserve a New Build Property?

Reserving a new build home is an exciting milestone, but it’s just the beginning of your buying journey. Whether you’re a first-time buyer or a seasoned mover, understanding the next steps will help you move forward confidently.

Here’s a clear, step-by-step guide to what happens after you reserve a new build property.

Step 1: Pay the Reservation Fee

Once you’ve told the developer you’d like to proceed, you’ll be asked to pay a reservation fee, usually between £500 and £2,000. This:

  • Takes the property off the market
  • Locks in the price
  • Starts a formal reservation period (typically 28-42 days)

Tip: Check whether the fee is refundable and what happens if you change your mind.

Step 2: Sign the Reservation Agreement

The developer will ask you to sign a reservation agreement, which outlines:

  • The purchase price
  • What’s included (e.g. upgrades, appliances)
  • Estimated build completion date
  • Key deadlines (e.g. exchange within 28 days)

Step 3: Instruct a Solicitor or Conveyancer

You’ll need to appoint a solicitor or licensed conveyancer to handle the legal side of the purchase. They will:

  • Conduct searches and legal checks on the land and title
  • Review the developer’s contract
  • Liaise with the developer’s legal team
  • Guide you to exchange of contracts

Important: You are not obligated to use the developer’s recommended solicitor,  you can choose your own.

Step 4: Apply for a Mortgage

If you’re using a mortgage to buy your new build:

  • Apply immediately after reserving
  • Submit required documents for approval
  • Arrange a valuation survey (the lender will confirm the property value)
  • Receive your formal mortgage offer

Delays at this stage can risk losing the reservation, so act quickly and stay in regular contact with your broker or lender.

Step 5: Exchange of Contracts

Your solicitor will confirm when it’s time to exchange contracts, usually within the 28-day reservation window.

At this point:

  • You’ll pay your deposit (typically 10% of the property price)
  • Both you and the developer become legally committed
  • The completion date is confirmed or given as “on notice” (if the property isn’t finished yet)

Note: Once contracts are exchanged, you can’t back out without serious financial consequences.

Step 6: Build Completion & Final Touches

If your home isn’t finished yet, the developer will:

  • Send progress updates
  • Invite you to a home demonstration to walk through how everything works
  • Notify you of the completion date

Once the build is complete and the final payment is made, it’s key handover day!

Step 7: Snagging & Aftercare

Just because it’s brand new doesn’t mean it’s perfect. You’ll be able to report any small issues, known as “snags.”

  • Developers usually allow a 2-year defect period for snagging repairs
  • You’re covered by a 10-year structural warranty (NHBC, LABC)
  • Always keep a record of any issues and follow up with the aftercare team

Final Thoughts: What to Expect

The time between reservation and completion can fly by, especially with the right support. Here’s a quick summary:

StepWhat to Do
Reservation FeePay and sign agreement
LegalInstruct a solicitor
MortgageApply ASAP
ExchangePay deposit, sign contracts
CompletionWait for build and move in
AftercareReport snags and enjoy your new home!

Quick Tips for Buyers:

  • Stay in regular contact with your solicitor and developer
  • Be mortgage-ready before reserving
  • Don’t skip the home demo – it’s your chance to learn how everything works
  • Keep paperwork and emails in one place for easy reference

Ready to Move into Your New Build?

Knowing what happens after reserving a new build gives you clarity and confidence. If you’re just getting started or approaching exchange, keep this guide handy, and enjoy the journey to your brand new home!