At PLS Solicitors, we understand that buying a house can feel stressful, especially if you’re navigating the process on your own or using an online service for the first time. But it doesn’t have to be that way.
One of our recent clients, who described themselves as “old school,” had this to say about their experience with PLS:
“House purchase with PLS. I was a little apprehensive dealing on line as I am old school and like the face to face personal touch and a branch located within easy reach but my fears were laid aside dealing with PLS. The portal was easy to navigate and I felt supported at all times by Sophie & Emily who guided me all the way through a very stressful time buying a house on my own. They kept me informed at all stages and any queries I had were dealt with promptly and in plain English either via email or over the phone and offered a professional service. Nothing seemed too much trouble and they made the journey so much easier for me. I would definitely recommend PLS and wouldn’t hesitate to use them again.”
D Johnson
This is exactly the kind of feedback that fuels everything we do, combining the convenience of digital conveyancing with the care and support you’d expect from a local firm.
Supporting All Clients, Digital or Traditional
Whether you’re tech-savvy or prefer a more personal approach, we’ve built our service to work for everyone.
Clear Communication at Every Step
Our client was guided every step of the way by Sophie and Emily, two members of our expert legal team. They ensured every question was answered in plain English, whether via phone or email, so nothing felt overwhelming.
Easy-to-Use Online Portal
Even if you’re not confident with technology, our secure online portal is designed to be intuitive and accessible. It allows you to view your documents, track progress, and communicate with your legal team, all in one place, at your convenience.
Personal, Professional Service That Goes the Extra Mile
Our teams understand that buying a house is about more than paperwork, it’s about people. That’s why we take pride in going above and beyond to make the process feel smooth, supported, and personal.
Why Clients Trust PLS, No Matter Their Comfort With Technology
- Tailored support for both online and traditional clients
- Dedicated legal professionals who guide you personally
- Fast, jargon-free communication by phone or email
- A secure, simple digital portal that works around your lifestyle
- A people-first approach that prioritises your peace of mind
Whether you’re confident online or more comfortable speaking to someone over the phone, our team is here to help, every step of the way.
Ready to Feel Supported Through Your House Move?
At PLS Solicitors, we don’t just process transactions, we help people through life-changing moments. If you want the convenience of an online service with the reassurance of human support, speak to our team today.
