Five Star Friday: “The team successfully got us to exchange in good time and were available via phone every single time we called”

Celebrating Our Conveyancing Team’s Success

At PLS, we are proud to consistently deliver the highest level of service to our clients, and today’s Five Star Friday review is a perfect example of the dedication and teamwork that sets us apart.

Our client recently completed a home sale and purchase with the support of our conveyancing team and shared glowing feedback about their experience. What stands out in this review is not just the outcome, but the way it was achieved: clear communication, efficient handling of every stage, and a firm commitment to deadlines.

“Firstly I want to thank Isabelle on Sam wood’s team. Isabelle has been absolutely brilliant in managing the sale and purchase of our home, she successfully got us to exchange in good time and was available via phone every single time we called. Isabelle is extremely efficient with her communication and chasing all parties involved, she works with constant effort and politeness. I don’t think without Isabelle the timescales achieved would have been possible and we are extremely happy with our service. Thank you so much!

Sam Woods has also been absolutely brilliant and coordinated this process extremely well. Sam is always polite, motivated and efficient when on the phone and via email. I can’t fault anything in my experience with Sam and her team. It goes without saying, PLS are extremely competent solicitors and know exactly what they are doing – I would recommend to anyone.”

Laura

Communication That Makes a Difference

Buying or selling a home can be stressful, but our team makes it easier by being available and approachable throughout the process. Every call and email was answered promptly, ensuring that the client always felt supported and fully informed. Good communication is the cornerstone of conveyancing done right, and it’s something we pride ourselves on delivering consistently.

Driving the Process Forward

Another key highlight in this review is our proactive approach. Conveyancing often requires coordination between multiple parties, and delays can easily creep in. By staying on top of every detail, following up without hesitation, and keeping the process moving, our team ensured that contracts were exchanged in good time. That determination to hit deadlines is what makes a successful move possible.

Professionalism with a Personal Touch

Our client praised the politeness, efficiency, and motivation they experienced at every step. At PLS, we know that conveyancing is more than just paperwork, it’s about people. We aim to make each client feel confident that their move is in safe hands, and we’re delighted this feedback reflects exactly that.

A Team You Can Trust

This five-star review is a testament to the strength of our conveyancing team as a whole. It’s about every member playing their part, coordinating smoothly, and working together towards the same goal: getting our clients moving on time, stress-free, and with confidence.

We’re proud of the service we’ve provided here, and we’re even prouder to see the positive impact it’s had on our client’s moving experience.

If you’re planning to buy or sell a home and want a team that combines efficiency, professionalism, and excellent communication, we’re here to help.