By Dean Carruthers, Chief Operations Officer
PLS Solicitors
At PLS Solicitors, we believe the property market shouldn’t be held back by outdated processes and unnecessary delays. Buying and selling a home is one of the most significant transactions most people will ever make. Yet for years, the conveyancing process has remained slow, frustrating, and at times unpredictable.
We knew things had to change. That’s why we’ve spent the last decade rethinking how conveyancing works, using technology, proactive legal support, and customer-focused innovation to create a faster, smoother, and more transparent experience for everyone involved.
The Challenge: An Outdated Process in a Fast-Paced Market
The property market has changed dramatically in recent years, yet the legal process hasn’t kept up. Sellers and buyers still face:
- Long transaction times. The average conveyancing process now takes 50% longer than in 2007, stretching to 12-16 weeks for a standard sale.
- Lack of transparency. Sellers, buyers, and estate agents often feel left in the dark, unsure of what’s happening and why delays occur.
- Last-minute legal surprises. Too many transactions fall apart because of unexpected legal issues that should have been identified and resolved earlier.
At PLS, we’ve made it our mission to change this outdated system, not just for our clients, but for the industry as a whole.
Our Solution: Technology & Proactive Legal Support
Innovation is at the heart of everything we do at PLS. We’re not just a law firm; we’re a legal tech leader, constantly finding new ways to improve the customer experience.
How Sale Ready is Revolutionising Property Sales
One of our biggest innovations is Sale Ready, a proactive legal due diligence service that prepares properties for sale before a buyer is found.
✔️ Identifies and resolves legal issues early, reducing delays once an offer is accepted.
✔️ Provides a seamless experience through our Sale Ready Portal, giving sellers, estate agents, and buyers real-time updates and secure document uploads.
✔️ Transforms a standard sale into a PX (part-exchange) resale model, drastically cutting transaction times.
This is conveyancing done differently, faster, more efficiently, and is designed to prevent problems before they arise.
Cutting-Edge Technology: Putting Customers in Control with the PSL Portal
We’ve invested heavily in technology to make the conveyancing process more transparent and accessible. Our online portal allows clients to:
✔️ Track progress in real-time. No more chasing solicitors for updates.
✔️ Securely upload and sign documents. Reducing postal delays and paperwork bottlenecks.
✔️ Communicate seamlessly with our team. Ensuring quicker responses and a smoother process.
By leveraging tech, we’ve transformed what was once a paper-heavy process into a digital-first experience, without compromising on the quality of legal support our clients receive.
AI & Automation: The Future of Conveyancing
We’re constantly exploring how artificial intelligence (AI) and automation can streamline transactions. From AI-driven document checks that flag potential legal issues early to automated workflows that speed up routine tasks, we’re leading the charge in modernising how legal work is handled.
The Impact: A Faster, More Reliable Property Market
Our innovations don’t just benefit PLS clients, they’re helping to reshape the entire conveyancing industry:
✔️ Reduced transaction times—Sale Ready and our digital processes have helped cut weeks off property sales.
✔️ Fewer failed transactions—By solving legal issues early, we prevent deals from falling through late in the process.
✔️ Greater transparency—Sellers, buyers, and agents stay informed at every stage, reducing stress and uncertainty.
Leading the Way
At PLS Solicitors, we don’t just accept the way things have always been done, we challenge it. By combining legal expertise with cutting-edge technology, we’re setting a new standard for faster, smarter, and more transparent property transactions.
If you’re buying or selling a home, don’t settle for outdated processes. Choose a firm that’s leading the future of conveyancing. Choose PLS.
