Fantastic Service for a House Sale and Purchase with PLS Solicitors
Buying and selling a home at the same time can often feel overwhelming. Between contracts, completion dates, and constant communication with multiple parties, it’s easy for the process to become stressful. That’s why this week’s 5-Star Friday review stood out to us. It highlights how PLS Solicitors made a house move involving both a sale and a purchase seamless and stress-free through outstanding service, clear communication, and consistent updates.
“Fantastic service and communication.
Had a really great house move experience with PLS. We had them handle the sale of our house and purchase of the new one, and can’t fault the service at all. We had an assigned case manager, Emma, who kept in contact throughout the process and responded to all of our many queries. We had a bit of a tough time in the last few days trying to get the buyers to commit to a completion date, but PLS were in touch throughout and pushing it for us. They made the process as smooth as possible and we would definitely use them again.”
Alex
A Smooth House Sale and Purchase
Our client turned to PLS Solicitors to manage both the sale of their current home and the purchase of their new property. Handling both sides of the move requires efficiency, expertise, and attention to detail.
By choosing PLS for both transactions, the process became far more streamlined. Instead of juggling different solicitors or worrying about delays, the client benefitted from a joined-up conveyancing service that kept everything moving forward.
Learn more about our conveyancing services.
Communication at Every Stage
One of the biggest reasons this review shines is because of exceptional communication. The client was assigned a dedicated case manager, Emma, who kept in regular contact throughout the process. Every query, big or small, was answered quickly and thoroughly.
When the buyers caused last-minute uncertainty around agreeing a completion date, Emma and the team at PLS made sure the client was never left in the dark. They were proactive in chasing, updating, and pushing matters forward to secure a resolution.
Keeping Track of Your Case
At PLS Solicitors, we know how important it is for clients to stay informed. That’s why we provide real-time case tracking, giving you full visibility of your move whenever you need it.
This feature, combined with direct communication from a case manager, ensures clients feel supported every step of the way. Technology keeps everything transparent, while our dedicated team provides the personal service that makes the difference.
Why Clients Recommend PLS Solicitors
Moving home can be one of life’s most stressful events, but with the right conveyancing solicitors, it doesn’t have to be. As our client shared, PLS “made the process as smooth as possible”, and importantly, they would “definitely use us again.”
For us, that’s the highest praise: knowing our clients trust us not only for their current move but also for the future.
Start Your Move with Confidence
If you’re planning a house sale, purchase, or both, our experienced team is here to make your journey stress-free from start to finish. With PLS Solicitors, you’ll always have clear communication, real-time case tracking, and a dedicated case manager by your side.
