This week, we’re sharing feedback from a client who worked with Chloe and her team during their shared ownership purchase. With a tight deadline to work towards, having responsive and dedicated legal support made all the difference and the outcome exceeded even their own expectations!
“I had a fantastic experience with Chloe and her team at PLS Solicitors during my shared ownership purchase. From the very beginning, Chloe was incredibly kind, efficient, and supportive. She really took the time to listen to my situation – I had explained that I was working with tight timelines due to needing to give notice on my rented flat – and she was genuinely understanding and accommodating. She and her team worked tirelessly to keep everything moving quickly and smoothly. Thanks to their dedication and proactive approach, I was able to complete on my new home in less than 28 days from the date I reserved the flat, which is even earlier than when I had officially instructed them as my solicitors. An amazing result that I honestly didn’t think was possible. Chloe has been an absolute pleasure to work with – professional, responsive, and truly committed to helping her clients. I would wholeheartedly recommend her to anyone going through the shared ownership process.”
Chiara
A Personal, Client-First Approach
From the outset, Chloe took the time to genuinely understand her client’s circumstances. Knowing that a notice period on a rented property created real pressure, she ensured the entire team was aligned around that timeline, treating the client’s situation not as a complication, but as the priority.
Speed Without Compromise
The result speaks for itself: completion in under 28 days from reservation before formal instruction had even taken place. This kind of turnaround on a shared ownership transaction requires exceptional coordination, focus, and legal expertise, and Chloe’s team delivered on all fronts.
Proactive Communication Throughout
Rather than waiting for questions to arise, Chloe and her team stayed ahead of the process at every stage. The client felt supported and informed throughout, with no unnecessary delays and no uncertainty about where things stood.
Overall Outcome
What the client described as an outcome they “didn’t think was possible” is a testament to what a dedicated, experienced conveyancing team can achieve when they put the client’s needs first. A smooth, swift, and stress-free completion!
Happily Recommended
Congratulations to our client on completing their shared ownership purchase, and a huge well done to Chloe and her team for delivering such an outstanding result under real time pressure.
At PLS Solicitors, we know that no two transactions are the same. Whether you’re navigating shared ownership, working to a tight deadline, or simply want a team you can trust to get it right, we’re here to help.
