IT & Facilities Assistant

Altrincham / Liverpool Office

Back to careers

The key role of the IT & Facilities Assistant will be to assist with the smooth running of our offices in Altrincham and Liverpool

Your duties

Duties will include but will not be limited to:


  • Office porterage as required, including office and furniture moves
  • Responsible for all incoming and outgoing archiving
  • Maintaining printer/stationery stock levels and communicating with suppliers
  • Carry out regular maintenance checks on the buildings, flagging any areas of concern to your line manager 
  • Carry out basic maintenance activities as required, liaising with contractors for more complex maintenance requirements 
  • Monitor all required planned and reactive maintenance 
  • Ensure any contractors onsite have appropriate work permits and documentation
  • Ensure there are an adequate number of trained fire marshals and first aiders in line with legislation for all buildings
  • Liaise with the outsourced Cleaning and Facilities Management Company as and when required
  • Liaise with the concierge of the London Office as and when required


  • Supporting the IT Manager with basic IT tasks as and when required
  • Liaising with our outsourced IT company (Quadris) as and when required
  • Ensuring the assets register is kept up to date and that all equipment is signed in and out
  • Ensure the server room is kept tidy 
  • Liaise with HR and IT to ensure new starters are up and running 
  • Ensure staff have the relevant IT equipment in order to undertake their roles, liaising with the Finance Director with regards ordering of additional items
  • Responsible for the delivery and collection of tech to home workers/leavers as and when required
  • Ensure any returned items of tech are in good working order and able to go back into circulation 

Essential Skills :

  • Proactive and responsive 
  • Ability to work well individually and as part of a team 
  • DIY skills to deal with simple office maintenance and repairs 
  • IT support skills 
  • Full clean driving licence and own vehicle

We offer a wide range of staff benefits:

  • 20 days holiday rising to 25 plus Bank Holidays
  • Flexible holiday scheme so you can buy/carry over up to 5 days at the end of each holiday year
  • Death in service cover
  • Contributory pension
  • Employee Assistance Programme & counselling service
  • Study funding
  • Salary sacrifice schemes: Nursery fees / Cycle to work / Company Cars / Technology / Gym memberships

Some extra touches…

  • Free Conveyancing for staff and discounts for friends and family
  • Discount club
  • Kudos for the quarter awards
  • Free taxi service from Navigation Road Tram Station to and from work
  • Fantastic break room that includes a pool table, ping pong table & dart board
  • Volunteering scheme
  • Free fruit
  • Vending machines
  • Free eye tests and a financial contribution towards eyewear
  • Social events arranged by our Social Committee
  • Charity events arranged by our Charity Committee
  • Late start/early finish on your Birthday
  • Relaxed dress policy
  • Staff reward scheme when you introduce someone who comes to work for us
  • Long service awards
  • Access to free mortgage advice

Get in touch

Date Posted
9 January 2024

Share this post