Head of Post Completions

Altrincham office

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The Head of Post Completion will oversee the post-completion department and ensuring the smooth and efficient registration. This role involves managing department managers, ensuring compliance with all legal & lender regulatory requirements, responsibility of offshore PC team and communications with the Land Registry.

Duties will include but will not be limited to:

  • Overall responsibility of the entirety of the Post Completion Department (UK and Overseas)
  • Lead, mentor, and manage the post-completion department to ensure high performance, professional development, and a collaborative working environment.
  • Provide leadership and direction to three managers within the post-completion department, ensuring alignment with departmental and organisational goals.
  • Oversee the entire post-completion process, ensuring all tasks are completed accurately and promptly, including registration of property, handling of title deeds, and resolving any outstanding issues.
  • Continuously evaluate and improve post-completion processes to enhance efficiency, accuracy, and client satisfaction. Implement best practices and innovative solutions to streamline operations.
  • Ensure the effective management of our outsourcing processes, maintaining high standards and seamless integration with our in-house operations.
  • Ensure all post-completion activities comply with legal requirements, regulatory standards, and company policies. Stay updated with changes in conveyancing laws, lender requirements and regulations.
  • Implement and maintain quality control procedures to ensure accuracy and efficiency in the post-completion process. Conduct regular audits and reviews.
  • Build and maintain strong relationships with external stakeholders, including lenders, local authorities, and other third parties involved in the conveyancing process.
  • Manage all communications with the Land Registry.
  • Prepare and present regular reports on post-completion activities, performance metrics, and key issues to senior management.
  • Report on the UK and Support teams’ movement towards the targets we’ve set
  • Address and resolve any issues or complications that arise during the post-completion process, ensuring minimal disruption to clients and stakeholders.
  • Champion Post Completion, it’s people and achievements to the wider business.
  • Be a senior voice across the firm, supporting other colleagues with challenges and problem solving.

Essential Skills:

  • Significant experience in post-completion processes within the conveyancing sector.
  • Proven track record of managing and leading a team in a legal or conveyancing environment.
  • In-depth knowledge of conveyancing procedures, regulations, and compliance requirements.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
  • Strong organisational and time management skills, with the ability to manage multiple tasks and deadlines effectively.
  • Detail-oriented with a commitment to accuracy and quality.
  • Proficient in using conveyancing software and other relevant IT systems

Here at PLS we offer a wide range of staff benefits:

  • 20 days holiday rising to 25 plus Bank Holidays
  • Flexible holiday scheme so you can buy/carry over up to 5 days at the end of each holiday year
  • Death in service cover
  • Contributory pension
  • Employee Assistance Programme & counselling service
  • Study funding
  • Salary sacrifice schemes: Nursery fees / Cycle to work / Company Cars / Technology / Gym memberships

Some extra touches…

  • Free Conveyancing for staff and discounts for friends and family
  • Discount club
  • Kudos for the quarter awards
  • Free taxi service from Navigation Road Tram Station to and from work
  • Fantastic break room that includes a pool table, ping pong table & dart board
  • Volunteering scheme
  • Free fruit
  • Vending machines
  • Free eye tests and a financial contribution towards eyewear
  • Social events arranged by our Social Committee
  • Charity events arranged by our Charity Committee
  • Late start/early finish on your Birthday
  • Relaxed dress policy
  • Staff reward scheme when you introduce someone who comes to work for us
  • Long service awards
  • Access to free mortgage advice

Get in touch

Date Posted
5 June 2024

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