Business Development Manager

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Covering the South

The main role of the BDM is to support the Head of Business Development in maintaining and expanding our relationship with clients and referrers ensuring that their needs and expectations are met through the delivery of a client focused and professional service.

Duties will include but will not be limited to:

  • Build and maintain strong, long-lasting customer relationships
  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Forecast and track key account metrics
  • Identify and grow opportunities
  • Produce and deliver presentations to clients/potential clients
  • Work closely with Fee Earners in order to address any client issues or concerns
  • Carry out a minimum of 4-5 site visits per day, minimum 3 days per week
  • Maintain/follow up on the site movement report and actions in time for the next meeting
  • Ensure account management of existing referrers to ensure that reservations are maximized
  • Actively work to achieve targets, KPI’s and objectives set your Line Manager
  • Thorough understanding of market knowledge, awareness and competitor analysis within the region
  • Ensure Hubspot is fully up to date

Essential Skills:

  • At least 2 years’ experience working in a client focused role
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation
  • Experience in delivering client-focused solutions based on customer needs
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Excellent listening, negotiation and presentation skills
  • Excellent verbal and written communications skills
  • Willing to Travel across sites throughout the South of England
  • Must hold a full, clean driving licence

Here at PLS we offer a wide range of staff benefits:

  • 20 days holiday rising to 25 plus Bank Holidays
  • Flexible holiday scheme so you can buy/carry over up to 5 days at the end of each holiday year
  • Death in service cover
  • Contributory pension
  • Employee Assistance Programme & counselling service
  • Study funding
  • Salary sacrifice schemes: Nursery fees / Cycle to work / Company Cars / Technology / Gym memberships

Some extra touches…

  • Free Conveyancing for staff and discounts for friends and family
  • Discount club
  • Kudos for the quarter awards
  • Free taxi service from Navigation Road Tram Station to and from work
  • Fantastic break room that includes a pool table, ping pong table & dart board
  • Volunteering scheme
  • Free fruit
  • Vending machines
  • Free eye tests and a financial contribution towards eyewear
  • Social events arranged by our Social Committee
  • Charity events arranged by our Charity Committee
  • Late start/early finish on your Birthday
  • Relaxed dress policy
  • Staff reward scheme when you introduce someone who comes to work for us
  • Long service awards
  • Access to free mortgage advice

Get in touch

Date Posted
30 May 2024

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