Phil Spencer Hands ESTAS Best in County Conveyancer Award (Cheshire) and three Bronze Accolades To Manchester-Based PLS Solicitors
21st October 2018

PLS Solicitors announced today that it had been named the Best In County Conveyancer for Cheshire as well as sweeping three Bronze Awards for London Region, North West (South) and Best National Group in the 2nd Annual ESTAS Conveyancer Awards, as crowned by property TV superstar, Phil Spencer, at the Grosvenor Hotel in London.

Each year the ESTAS are announced with a shortlist of customer focussed companies; indeed, the ESTAS tagline is: “Because Service Matters.”

Other nominees for the category included:

•    Birchall Blackburn

•    Boys & Maughan

•    Carr & Co

•    Churchers Solicitors

•    Convey Law

•    Coodes

•    Cook Taylor Woodhouse

•    Countrywide Conveyancing Services

•    Gordons Property Lawyers

•    PCS Legal

•    The Partnership

•    Thomas Flavell

•    Thomas Legal

Awards were presented for Best in County, Best National Groups, Best Local (2-5 branches) & Best Regional (6-20 branches). 

The ESTAS collect data from 30,000 customers to choose appropriate winners. The event is partnered with Legal Eye, Eagle Eye Conveyancing, Lawyer Checker, Today’s Conveyancer, Solve Legal Marketing, ULS Technology, Howden Specialist Insurance Brokers, Decision First, Safe Move and Bold Legal Group.

About PLS Solicitors:

PLS Solicitors were formed in Manchester by Managing Directors Aashim Dhand and Rob Thomas in 2008. They have since grown from a partnership to a company with over 160 employees focussed on providing excellent customer service to both the business and consumer sector. 

Their primary service is to provide conveyancing, dealing with a vast workload across the UK and beyond. Relying on speed and great customer service, this year the team launched an App to allow both teams and customers to sign and store their documents and gain access 24:7.

This has been combined with the introduction of a new PLS Academy, offering mentoring and supervision of students looking to find a career in conveyancing and law, through on-the-job training.

Quote from Aashim Dhand and Rob Thomas, Managing Directors:

“We are incredibly humbled and grateful to receive this award, not least by the property legend himself Phil Spencer. We knew from the very start that customer focus would be at the heart of our own company, and that is something we have managed to achieve over the last decade. By growing our staff numbers, investing in technology and the career development of our employees, we are so grateful to be recognised as a top employer focussing on customer service.” 

Further Information:

PLS Solicitors has recently celebrated 10-years of hard work; you can find more about the company including the release here: (www.pls-solicitors.co.uk)

The Managing Directors of PLS Solicitors are Aashim Dhand and Rob Thomas.

Aash was a Property Law Solicitor at Panonne before creating PLS while Rob was a Property Development Solicitor at Eversheds. Their

LinkedIn profiles can be found here:

https://www.linkedin.com/in/aashimdhand/

https://www.linkedin.com/in/robertthomas3/

 You can find PLS social media channels here:

https://www.facebook.com/PLS247/

https://twitter.com/PLS_Solicitors

Find The ESTAS Conveyancer Awards Online:

Website: https://conveyancer.theestas.com/

About The ESTAS Conveyancer Awards:

Our mission at The ESTAS Group is to highlight great service provided by different firms involved in the residential property sector.

Property transactions are incredibly stressful for customers, and it’s the job of estate agents, letting agents, online agents, property management companies, conveyancers & mortgage brokers to help make the journey as smooth as possible.

Only the best firms for customer service in the UK compete against each other in The ESTAS each year. Winners are decided purely on ratings provided by customers including vendors (sellers), home buyers, tenants, landlords, clients of conveyancers and mortgage brokers (and estate & letting agents themselves for the Best Supplier categories) when completing an online survey.

This year over 30,000 customers completed one of our online customer service feedback questionnaires making it one of the largest annual surveys in the UK property industry.

On average 90.5% of customers rated their firm excellent when recommending them.

We’re committed to putting the spotlight on those firms that are really delivering the service they promise and provide them with marketing tools to promote their success.

All firms that take part in The ESTAS benefit from client feedback reports we provide giving them access to detailed benchmarking data.

Each year in April (Estate & Letting Agents, Brokers) & October (Conveyancers) Phil Spencer, the country’s favourite TV property presenter, hosts The ESTAS Awards at the Grosvenor House Hotel in London in front of thousands of the UK’s top property professionals.

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